Roostino Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Roostino Casino services. Please read them carefully before creating an account, depositing funds or playing any games. By using the website, you confirm that you understand and accept these terms, together with any additional rules shown on the relevant game, promotion or service page.

Roostino Casino operates under a licence issued by the Anjouan gaming authority. The platform uses SSL encryption and maintains an AML policy alongside responsible gambling tools for player protection.

1. General terms and account requirements

These Terms & Conditions apply to your use of the Roostino Casino website, account services, games, promotions and related features. They should be read together with any privacy information, responsible gambling guidance, game rules and promotion-specific terms published on the website. If a separate rule applies to a particular game or offer, that rule will apply in addition to these terms. Where there is an inconsistency, the more specific rule may take priority for that game or offer.

You must be legally permitted to participate in online gambling in the place where you are located. Players in Australia should check the laws that apply in their state or territory before using any gambling service. You are responsible for complying with all applicable laws and for ensuring that access to the website is lawful. Roostino Casino does not invite participation where online gambling is prohibited or restricted.

You must meet the applicable minimum age requirement before opening an account or playing for money. You must provide accurate, current and complete information during registration and whenever information is requested. An account may only be used by the person whose name appears on the account. You must not open an account for another person, allow another person to use your account or transfer your account to somebody else.

Keep your username, password and other security details private.
Tell Roostino Casino promptly if you suspect that your account has been accessed without permission.
Do not use false information, misleading documents or another person’s identity.
Do not create multiple accounts unless this is expressly allowed by the applicable rules.
Do not use the website for unlawful activity, fraud, money laundering or any other improper purpose.

Roostino Casino may carry out identity, age, payment and security checks. You may be asked to provide information or documents that reasonably support these checks. Account access, deposits, withdrawals or promotional benefits may be restricted while checks are being completed. If information cannot be verified, an account may be suspended or closed in accordance with applicable requirements.

2. Deposits, withdrawals and gameplay

You may only deposit funds using a payment method that is registered in your name or that you are otherwise authorised to use. Payment methods, minimum or maximum transaction amounts, processing arrangements and any applicable fees may vary. The details shown at the time of a transaction form part of the terms for that transaction. You should check those details before confirming a deposit or withdrawal.

You are responsible for ensuring that deposits are affordable and made from funds that you are entitled to use. Deposits must not be made for the purpose of assisting unlawful activity or disguising the source of funds. A deposit may be refused, reversed or held where there are payment, security, legal or verification concerns.

Withdrawal requests may be subject to account verification, payment checks, play-through requirements that are clearly disclosed, and any applicable legal or security review. Funds may generally be returned using an appropriate verified payment method. Roostino Casino may ask you to confirm ownership of a payment method before processing a withdrawal. You should not attempt to withdraw funds to an account or method that does not belong to you.

Game results are determined by the technical operation and published rules of the relevant game. You should review the rules, stakes, prizes and any other displayed information before playing. If a game is interrupted by a connection failure or technical problem, the outcome will be assessed using the available game and transaction records. Where an error affects a game, account balance or promotion, Roostino Casino may correct the error and take reasonable steps to restore the position that would have applied without the error.

Promotions and offers

Promotions, bonuses and other offers may have separate eligibility requirements, expiry dates, wagering conditions, game restrictions, maximum values and withdrawal rules. These details will be provided with the relevant offer. You should read the full promotional terms before accepting or using an offer. Unless stated otherwise, an offer is limited to one eligible person, household, payment method or account. Roostino Casino may withdraw or amend an offer where permitted, particularly where an offer has been used contrary to its terms or in an abusive or fraudulent manner.

3. Responsible gambling, prohibited conduct and suspension

Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you play and do not gamble with money needed for living costs, bills or other commitments. Take regular breaks and avoid gambling when you are upset, tired or affected by alcohol or other substances.

Only gamble with money you can afford to lose.
Do not chase losses or increase stakes to try to recover money.
Use available account controls, limits, time-outs or self-exclusion options if gambling is becoming difficult to manage.
Seek independent support if gambling is affecting your finances, relationships, work or wellbeing.
Contact emergency or health services if you or another person is at immediate risk.

You must not interfere with the website, games, payment systems or security measures. Prohibited conduct includes using automated software, bots, exploits, malware, stolen payment details, collusion, manipulating game outcomes, abusing technical faults or attempting to conceal the true location or identity of a user. You must not use the website to harass others, distribute harmful material or infringe another person’s rights.

Roostino Casino may investigate suspected breaches, unusual activity, fraud, match-fixing, payment abuse or other conduct that may compromise the service. During an investigation, access to an account or funds may be restricted where reasonably necessary. If a breach is confirmed, Roostino Casino may cancel transactions, remove ineligible promotional benefits, suspend or close the account, and take any other action permitted by applicable law.

You may request account closure or use responsible gambling tools made available through the website. Account closure or self-exclusion does not remove any obligations that arose before the closure, including obligations relating to verification, chargebacks or unlawful activity. You should not attempt to create a new account during a self-exclusion period.

4. Website access, privacy and legal information

The website and its content are provided for personal use. Roostino Casino may update, remove, suspend or change parts of the website, games, payment options or services from time to time. Maintenance, network problems, device issues, internet outages or events outside reasonable control may affect availability. No guarantee is made that the website will always be available, uninterrupted, error-free or compatible with every device.

You are responsible for your device, internet connection, software and security settings. You should use current security software and avoid accessing your account through public or unsecured networks. Roostino Casino is not responsible for losses caused by your failure to protect your account details or device, except where responsibility cannot lawfully be excluded.

Website text, logos, graphics, software and other materials may belong to Roostino Casino or its suppliers and are protected by applicable intellectual property laws. You may view and use the website for personal, lawful purposes only. You must not copy, modify, publish, reverse engineer, redistribute or commercially exploit website content without permission.

Personal information is handled in accordance with the applicable privacy information published by Roostino Casino. Information may be used to provide services, process transactions, verify accounts, prevent fraud, meet legal obligations, manage responsible gambling measures and improve the website. You should review the privacy information to understand how information is collected, used, stored and disclosed.

To the extent permitted by law, Roostino Casino is not liable for indirect, incidental or consequential loss arising from use of the website, technical interruptions, third-party services or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

These terms may be amended when necessary to reflect changes to the website, services, legal requirements or business practices. The updated version will be made available on the website, and continued use after an update may indicate acceptance of the revised terms. If you do not agree with a change, you should stop using the relevant services and contact Roostino Casino through the available support channel.

If you have a question, complaint or concern about these terms, please use the contact or support options displayed on the Roostino Casino website. We aim to handle concerns fairly and may request information needed to review the matter. Nothing in this section limits your right to seek independent advice or use any complaint or dispute process available under applicable law.